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Database full – unable to publish or access Service Center (TT9XL7013)
Application Type
Mobile, Reactive
Service Studio Version
11.55.88 (Build 65205)

Hi everyone,

I'm unable to publish any changes or open Service Center in my personal environment. When I publish, I get this error:

System.Data.SqlClient.SqlException: Could not allocate space for object 'dbo.OSSYS_ASYNC_OP_MESSAGE'.'PK_OSSYS_ASYNC_OP_MESSAGE' in database 'TT9XL7013' because the 'PRIMARY' filegroup is full due to lack of storage space or database files reaching the maximum allowed size.

My app has BPT and Light BPT processes running continuously, and I believe they have filled the database with process instances and logs.

I have already raised a support ticket, but I wanted to ask the community:

  1. Is there any way to free up database space from my side while I can't publish or access Service Center?
  2. Once access is restored, what's the best way to clean up old BPT process instances and logs?
  3. Any best practices to stop this from happening again?

I've attached a screenshot of the full error. Any help or suggestions would be appreciated.

Thank you.



Screenshot 2026-10-09 at 2.57.48 PM.png
Screenshot 2026-10-09 at 4.09.44 PM.png
2026-07-23 14-34-51
Nuno Reis
 
MVP

Hello.

That is a tricky situation.

If you have DBCleaner or DBCleaner on Steroids installed, you can do a cleanup.

If the space is full, you may need to wait for the PE to go down. When you can, wake it up, install very quickly, and do the cleanse before it goes to sleep again.


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