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How to add knowledge base in ODC

I want to create knowledge base, but for some reasons I can't see option to create knowledge base in ODC. My ODC studio version is 1.7.26. 

https://success.outsystems.com/documentation/outsystems_developer_cloud/building_apps/build_ai_powered_apps/agentic_apps_in_odc/knowledge_bases_in_odc/create_and_manage_a_knowledge_base_in_the_odc_portal/

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Łukasz Kaproń

Hi @Ali Hamza 

From my knowledge, "Knowledge bases in ODC" is in beta version.

2026-06-16 08-06-11
Ali Hamza

Oh I see, Can you suggest an alternative way? I have like 10-15 pdf files that I need my agent to know.

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Łukasz Kaproń

I don't think there's actually a solution for that without using Beta feature. You can try contacting the OutSystems team, they should be able to help you. 

2023-12-26 10-35-28
OutSystems Neo
Staff
AI Generated

You’re in the right area (ODC Portal → Integrate), but the reason you don’t see “Knowledge bases” is that this feature is still in Beta and not automatically available in every ODC environment. Knowledge bases in ODC

From the docs (same page you linked, section “Knowledge bases are in Beta”):

“If you want to try this new capability contact your OutSystems account team.” Knowledge bases in ODC

So even though you’re on ODC Studio 1.7.26 (which is new enough: docs say 1.7.15+), the portal menu entry “Integrate > Knowledge bases” only appears after OutSystems enables the Beta for your environment. Create and manage a knowledge base in the ODC Portal

What you should do:

  1. Confirm region/compliance constraints internally (if needed), because knowledge bases use AI infrastructure and may have cross‑region behavior depending on your ODC region. Knowledge bases in ODC
  2. Contact your OutSystems account team / Customer Success / Support and request activation of the Knowledge bases (Beta) capability for your ODC org.
  3. After it’s enabled, log into the ODC Portal again:

Until the feature is turned on for your tenant, the menu option simply won’t appear—similar to how some platform features only show up when licensed/activated (like the DB catalogs example in Service Center).

This answer was AI-generated. Please read it carefully and use the forums for clarifications
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