I have trying to export a chart and I have added the AddOn ChartExport. I see the option to export to PDF as well as viewing it in fullscreen. Full-screen view works and I can click on 'Download PDF', but it doesn't do anything. What could be the problem?
Hi Catherine, I have tried the same but it seems to be working for me. If possible could you please attach oml file so this issue can be further looked at?
Hi,
Try opening your browser’s Developer Tools (F12) and checking the Console and Network tabs while clicking “Download PDF”.
The request could be blocked by your application’s Content Security Policy (CSP). If you see a CSP error in the console, allow the domain under the directive mentioned in the error.
You could also temporarily enable DownloadPNG and try exporting a PNG. If that works, it would help narrow down the issue to PDF export.
Hi
I tried the same line chart export using the menu options & it worked perfectly fine for me. You could check on console for any errors or if you can share OML file that would be great.