Hi,
I noticed an inconsistency in the forum ranking. On the right-hand side, under "My Ranking", it shows my rank as 3. However, in the Top 10 active members list on the left, I'm displayed as Rank 6 with 27 points.
Is this expected behaviour, or is there a delay or issue with the ranking calculation/synchronization between these two sections?
I've attached a screenshot for reference. Could someone please clarify why the rankings don't match?
I reported this to outsystems.
I have the same issue, maybe it is related to the change that we also get points rewarded for events. Since this week I got 140pts for that.I noticed you have also 10pts for events.
the problem is fixed by outsystems, the ranking in the top 10 and the hero panel are now the same.
The points are still mismatched. 🙂 I'm guessing there's a sync delay between the leaderboard and the "My Ranking" panel.
You are right, are (again?) when I shared that it seemed to be fixed I concluded that to my own ranking and that of a fellow MVP that shared his where also matching. Right now mine is again not matching. I will report it one more time to OutSystems.
Hi Team,
I noticed another inconsistency in the Forum ranking after the recent UI update.
According to the “Earned in the Last 30 Days” section, I have earned 64 points in the last 30 days. However, I don't see myself in the Top 10 leaderboard.
More importantly, yesterday my ranking was #2, but today the “My Ranking” section is showing #288.
So currently I see:
Could you please check the ranking calculation/synchronization? There seems to be a mismatch between the points earned, the Top 10 leaderboard, and the My Ranking value.
There are several issues with the forum contributors panels, OutSystems is actively working on solving them.
Hi,Is this issue fixed, or is it still being worked on?
I can see that my Forum ranking is now #1, but in my panel it still shows #222 with the label “My Ranking in Forums.”
Hi @Deepa Tiwari ,
I believe that the ranking refers to the all-time ranking in forums, not just for the last 30 days.
What Mihai said.
The new leaderboards and points system were launched recently and all the feedback is being collected to improve it in the future.
That topic was already mentioned. The message needs to be clearer.
Unless a different time window is stated, the points/ranking are all-time. Some users want to see how well they did recently, others want to see their long term progress.