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Cannot recreate personal environment after deletion (Get Started shows 100%)

Hello,
My personal environment was deleted, and I am unable to recreate it.
When I try to access OutSystems, I only see the landing page, and there is no option to create a new environment.
Also, the "Get Started" progress shows 100%, but I do not have any active environment.
Because of this, I cannot use Service Studio (Fetch Environment does not work).
Could you please reset or re-provision my personal environment?
Thank you. 

2026-06-10 16-05-35
Duc Anh Nguyen
Solution

Hi fujimoto,

For O11, after logging in, navigate to Platform and then select O11.

Next, go to Your Infrastructure, click Show More, and then select Fetch New Environment.

Hope it helps

Best regard,

UserImage.jpg
toshimitsu fujimoto

Thank you very much for your help!
I followed your suggestion and was able to successfully fetch and recreate my personal environment.
I really appreciate your support 

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