Hello everyone
I am encountering the following error while using an AI Agent created with the TrialClaude3_7Sonnet model:
OS-BERT-00000 - Failed to call AI model. Status code: NotFound. The Amazon Bedrock AI model provider returned this message: "BedrockException - {'message':'This model version has reached the end of its life. Please refer to the AWS documentation for more details.'}" (OS-ABRS-FM-40401).
Any guidance would be appreciated.
Thank you
Hi @Male Navitha , hope you're doing well.
The error indicates that the underlying Amazon Bedrock model used by TrialClaude3_7Sonnet has been retired and is no longer available. As a result, OutSystems cannot send requests to that model and returns OS-ABRS-FM-40401. Try updating the AI Agent to use a currently supported model version and republish the application. If you're using a trial environment and cannot change the model, consider opening a support ticket, as the trial configuration may need to be updated by OutSystems.
Hope this helps.
Regards,
Wahaj Adil.
Thanks for the reply @Wahaj Adil
I am currently using a trial environment. Based on your suggestion, I will try raising a support ticket and check if the trial configuration can be updated.
Thank you for your help.
Sure @Male Navitha , contacting support would be a feasible approach.here's the Support link for contacting Outsystems support.
Happy to help.
Regards.
Hi @Male Navitha ,
You could try deleting the AI model and then adding it again.
The error occurs because the TrialClaude3_7Sonnet model version you are using in the AI Agent has reached its end of life in Amazon Bedrock and is no longer supported. As a result, OutSystems cannot connect to the model and returns the OS-ABRS-FM-40401 error. Please update the AI Agent configuration to use a newer supported Claude model version in Bedrock and verify that the selected model is available in your AWS region.
This is not an issue with your AI Agent implementation. The model configured for the agent is pointing to a deprecated Bedrock model version that AWS no longer supports.