How is your experience with the OutSystems Community?
11
Views
3
Comments
How to skip the pop-up message for mobile sso with entra id
Question
Application Type
Mobile

I'm developing a mobile app integrated with Entra ID sso using ODC and Capacitor, however, every time user click on login or logout, there'll be  a pop-up messaging as below screenshot for iOS version. 


Is there any message for iOS users to improve user friendly.

Thanks

Julie




2019-11-11 17-10-24
Manish Jawla
 
MVP

Hi Julie,

Unfortunately, that popup is mostly controlled by iOS itself, so there isn’t really a clean way to completely remove it when using Entra ID authentication in a mobile app.

Apple intentionally shows that confirmation screen when the app uses the system authentication session for login. It’s part of their security/privacy model.

If your company devices are managed through MDM, Microsoft’s Enterprise SSO plugin can help make the experience smoother and reduce repeated sign-ins, but for normal unmanaged devices the popup is expected behaviour.

So in short:

  • unmanaged devices → popup is expected
  • managed corporate devices → Enterprise SSO plugin can improve the experience

Hope this helps.

Regards,

Manish Jawla

UserImage.jpg
Julie Lan

Hi Manish 

Thanks for your reply.

If the Enterprise SSO plugin  works for Intune enrolled personal devices?

By the way, I can't find Enterprise SSO plugin for ODC in forge, would you please share the link as well?

Br

Julie

2025-08-07 06-30-56
Amit J
Champion

Hi Julie, 

Manish is absolute correct. The popup shown in the screenshot is an iOS system security prompt that appears when using Entra ID/OAuth authentication through the browser session. Unfortunately, the text and appearance of this dialog are controlled by Apple and cannot be customized by the app.

To improve the user experience, consider displaying a brief message before login, such as:

'You will be redirected to Microsoft Entra ID to securely sign in. iOS may display a confirmation message as part of the authentication process.'

Similarly, before logout:

'You will be redirected to complete the secure sign-out process. iOS may display a confirmation message.'

This helps users understand why the popup appears and reduces confusion. However, the actual iOS popup content cannot be changed by OutSystems, Capacitor, or the mobile application."

Also, if you are using Capacitor Browser or an OAuth plugin, check whether an in-app browser or native authentication library is available, as the exact wording shown by iOS may vary depending on the authentication mechanism being used.

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.