How to resend a bulk of emails in error on the Email log?

Marco Del Dottore

Solved

Question

Platform Version

11.40.0 (Build 46369)

Hi all.

Due to a firewall configuration problem after the OS11 Windows 2022 upgrade, we have a lot of emails in error status in the Mail log.

Do you know if there is a way to resubmit them to the STMP server, maybe changing the status or the retry counter?

We have no direct access to the database, so I think that we cannot directly update the system tables like ossys_Email or ossys_Email_status.

Thanks in advance for your help!

19 May

Muhammad Shehroz Ali

Solution

Hi Marco,

Try using SqlSandbox and try to update ossys_Email or ossys_Email_status from there

19 May

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.