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ODC Studio Entity Preview Showing 500 Internal Server Error
Question


In ODC Studio, data is available in the database entity, but we are unable to preview/view the data in the entity preview.

We are getting the below error while trying to preview the data:

HTTP protocol error. 500 Internal Server Error

Screenshot attached for reference.

Could anyone please help us identify the issue

Regards,
Madhu


Screenshot 2026-05-18 215224.png
2019-11-11 17-10-24
Manish Jawla
 
MVP
Solution

Hi @Madhu Krishna Tadi ,

This could be a temporary ODC platform or session issue, not necessarily a problem with the entity itself. Can you try the below points:

  • Try restarting ODC Studio and signing in again.
  • Republishing the app/module is worth trying if recent changes were made.
  • Reviewing logs in the ODC Portal can help identify the actual backend error behind the generic 500 message.

If none of the above option works for you I would recommend to raise a support ticket with OutSystems.

Regards,

Manish Jawla

UserImage.jpg
vikas sharma
Champion

Hi,

Above issue is for a particular entity or for all the entities? could you please confirm.

UserImage.jpg
Madhu Krishna Tadi

Hi @vikas sharma ,

This issue is occurring for all entities. We are unable to preview data for any entity in ODC  Studio. 

UserImage.jpg
Rajkamal Singh Jhala

Hi @Madhu Krishna Tadi 


r u able to see data on browser...?


UserImage.jpg
Madhu Krishna Tadi

Hi @Rajkamal Singh Jhala
 
Yes, I can see data in the browser

2019-11-11 17-10-24
Manish Jawla
 
MVP
Solution

Hi @Madhu Krishna Tadi ,

This could be a temporary ODC platform or session issue, not necessarily a problem with the entity itself. Can you try the below points:

  • Try restarting ODC Studio and signing in again.
  • Republishing the app/module is worth trying if recent changes were made.
  • Reviewing logs in the ODC Portal can help identify the actual backend error behind the generic 500 message.

If none of the above option works for you I would recommend to raise a support ticket with OutSystems.

Regards,

Manish Jawla

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