• From now on, service actions used to fetch data for cases and activities can only be accessed by registered users. Otherwise, an exception is thrown;

• Review all associated activity server actions that could be executed under delegation. Some situations when the delegation was in the context of a specific group and user could fail;

• Fixed an issue of the Calendar_GetEndDate server action of CM_WorkingDays_CS module which could return null when a non-working day was passed as the start date;

• Fixed an issue with Activity_CalculateAndSetDueDate server action which could calculate a wrong DueDate.

New Features

• Case_GetActivities and CaseGetActivitiesCounter (new filter enabled)

  • Returns all your assigned activities by default.

  • Changed the MyActivities option of the ActivityAssigneeTypeId filter in the ActivityScope section to return all activities associated with a group that the user belongs to. This is regardless of whether the activity is assigned to a user.

    • Previously this returned the activities without any user assigned and which were associated with a group the user belongs to.

  • Added new options to the ActivityAssignementStatusId option:

    • AssignToMe - returns the activities that are assigned to the currently logged-in user.

    • AssignedToAnyone - returns the activities that have a user assigned to them.

    • AssignedToOthers - returns the activities that are assigned to a user that is not the currently logged-in user.

  • Added a new filter option in the SearchCriteria input section which enables the exclusion of all activities which do not have a user assigned and a group assigned.

• Case_GetCasesByActivity (new service action)

  • Returns all your cases by default and enables filtering them based on associated activities.

  • Allows filtering on some activity information.

  • Allows filtering on several case attributes.

  • Allows sorting of the results based on Case information.

  • Case counters can also be requested.

  • The Case_GetCasesByActivity does not return the activities related to the case.

• Case_GetCasesByActivityCounters (new service action)

  • If all you need are the case counters, you can use the same filters as Case_GetCasesByActivity and retrieve only the counters.

• Multilingual is now supported in the Case Management framework

  • Static entities created inside the framework are now multilingual. 

  • English, Arabic, Dutch, German, Italian, Japanese, Portuguese, and Spanish are the supported languages. 

Bugs

• Fixed an issue that caused the Activity_GetActionList service action from the CaseServices_API to never return results.

• Fixed an issue with the CaseDefinition_GetProcessDefinitionId action of the CaseConfigurations_API which could return the wrong ProcessDefinitionId.

• Fixed an issue related to a unique database constraint related to Access Control which prevented the creation of multiple Access Control records for the same Case Definition.

• Fixed an issue related to an Oracle database issue that prevented SLA events from being triggered when the SLA was overdue.