Hotjar is an analysis and feedback platform built to help you understand your users better. It gives you the complete visibility and the big picture on how to leverage your website’s user experience and increase both performance and conversion rates. You can easily access instant feedback from users, view how users are using your site, and execute the right changes based on deep insights. These features uncover your users’ online behavior and make you listen to your users’ voice effectively.

Key Features of Hotjar

• Multi-device support (desktop, smartphone, tablet)

• User testing recruitment

• Sites and organization settings

• Feedback polls

• Behavior logic

• Tracking code

• Visitor recordings

• Visitor targeting

• CSV or XLSX format for exported responses

• Conversion funnels

• Heatmaps and Recordings sharing

• Sentiment monitoring