AquaSmart - Intelligent Water Management for a Sustainable Future

• Enhanced Customer Experience

  • Easy access to consumption data and bill payments.
  • Transparent communication and efficient support.

• Operational Efficiency

  • Automated processes and real-time monitoring.
  • Centralized management of readings, anomalies, and licenses.

• Cost Reduction

  • Optimized operations and reduced waste.
  • Quick identification and resolution of issues.

• Sustainability

  • Efficient resource usage and reduced water waste.
  • Proactive environmental responsibility.

• Data-Driven Decision Making

  • Detailed reports and analytics for informed strategies.
  • Predictive tools for future planning.

• Regulatory Compliance

  • Simplified licensing and compliance tracking.
  • Accurate and timely reporting.

AquaSmart tackles inefficient customer service, operational inefficiencies, high costs, environmental impact, limited data utilization, and regulatory non-compliance. Customers face difficulty accessing data and making payments, while operators struggle with manual processes and delayed issue detection, leading to excessive waste and environmental harm. Additionally, complex licensing and compliance processes pose challenges.

AquaSmart offers a customer portal for easy consumption tracking, bill payment, anomaly reporting, and support. The integrated backoffice automates readings, provides real-time monitoring, manages licenses and contracts, and processes billing. Operational tools include data analytics, predictive planning, and centralized management. Compliance and security features ensure regulatory adherence and data protection.

AquaSmart offers a cutting-edge solution for water distribution management with a customer portal and backoffice integration. The customer portal providesconsumption tracking, secure online payments, and an anomaly reporting system. Integrated customer support includes AI-powered live chat and a comprehensive ticketing system.

The backoffice features digital workflows for license and contract management. The billing system is automated and integrates with major accounting software.

Operational tools include AI-driven analytics for consumption patterns, predictive maintenance planning, and a centralized management dashboard with role-based access. 

AquaSmart ensures compliance and security with automated regulatory reporting, end-to-end data encryption, multi-factor authentication, and detailed audit trails.