Details

A digital healthcare platform that automates the business ecosystem of public & private healthcare providers to avail personalized, proactive & engaging healthcare experiences for patients, and other stakeholders; online, on mobile, on social & by phone. The platform centralizes, unifies and modernizes the services, operations and flow of patients’ data.

Release notes ()

Key benefits

• Create excellent patient experiences

• Ensure anytime, anywhere delivery of high quality services and interactions with all stakeholders

• Achieve maximum operational efficiency and workforce productivity

• Increase rates of saving lives

• Increase share of wallet with effective digital ROI.

Problems Addressed / Key Features

• Unified Patient Data & Profiles

• Automated Healthcare Services

• Personalized, Omni-Channel and Self-Care Patient Experiences

• Integrated, Streamlined Healthcare Operations & Infrastructure

• 360 Communications & Engagement

• Cognitive Live Chat & Chat-Bots

• Customizable to Public and Private sector needs

• Multilingual

• Real-Time Insights & Analytics.

Technical details

Patient First is a digital healthcare platform that automates and integrates the business ecosystem of public and private healthcare providers to craft excellence across every patient interaction. The platform centralizes, unifies and modernizes the services, operations and flow of patients’ data; helping healthcare providers to avail personalized, proactive and engaging healthcare experiences for patients, and other stakeholders; online, on mobile, on social and by phone.

Why use Patient First?

•Digital Presence (Portal, Mobile Apps)

•Unified Patient Data and Profiles

•Personalized Patient Relationship Management

•Intelligent Analytics and Insights

•ePayment

•eAppointments

•ePrescriptions/Refills

•eVaccinations

•eLicenses/ePermits

•eAsset Availability/Utilization

•Ambulance & Emergency Services